Refund policy

Returns/Refunds. Unless otherwise agreed by us in our sole discretion, we will accept a return of the products for a full refund of your purchase price, within 60 days of delivery with valid proof of purchase and provided such products are returned in their original condition. To return products, please email our Returns Department at support@readypetgostore.com. We may, in our sole discretion, consider return requests submitted more than 60 days after delivery of the products, provided that refunds for such products will be reduced by the amount of original shipping and handling costs and a restocking fee of twenty-five percent (25%) of the original purchase price.

Refunds are processed within approximately five (5) business days of our receipt of the returned merchandise. Your refund will be credited back to the original payment method used to make the purchase on the Site.
For defective returns, please refer to the Limited Warranty set forth in Section 5 below.